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Managing the Professional Service Firm

Managing the Professional Service Firm
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Manufacturer: Free Press
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At last here is a comprehensive text on the managerial problems of professional firms.

David Maister, whose international consulting practice has gained him the reputation among his peers as "the guru's guru", brings together for the mass production industrial world.

Heskett, Professor, Harvard Business School Co-author of "Service Breakthroughs"
This book suggests why." --James L.

 

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